Online Store Policies

Refund/Cancellation Policy

Orders may be cancelled up to 24 hours after placing the order.  For shipped items, you may receive a full refund within 30 days of delivery. You will be responsible for the return shipping costs. For cancellations and returns please contact:

Avis Wergin
AlphaMed PressThis e-mail address is being protected from spam bots, you need JavaScript enabled to view it
318 Blackwell St., Suite 260
Durham, NC 27701-2884 USA
Telephone: 919-680-0011
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Shipping Methods and Times

Under normal circumstances orders will be shipped by USPS or Fed Ex within 72 hours. 

Customer Service

For questions or comments about our products, store, the Stem Cells Portal, or the Stem Cells Journal, please contact
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Privacy Policy

AlphaMed Press, publisher of Stem Cells, The Oncologist, and other related publications, is committed to maintaining the privacy of personal information that you provide us when using any of the AlphaMed Press Web sites. We do not sell, exchange, or release any of your personal information.

Third-party partners of AlphaMed Press and other Web sites that you may access via the AlphaMed Press Web site have different privacy policies and are not subject to this policy. We recommend that you read the privacy statement of each such Web site to find out how they protect your personal information.

Information We Collect

Information we collect may include your name, address (postal and e-mail), and telephone and fax numbers, facts about your profession or other demographic information, and your credit card payment information.

How We Use Information Collected

The information we collect may be used to:

• Process, validate, and fulfill orders or subscriptions to Stem Cells and The Oncologist.
• Process, validate, and fulfill orders for books published by AlphaMed Press.
• Improve the content and/or services of our Web site.
• Send notifications about new or existing products, content, or services.
• Report aggregate activity about our Web site to funders who have given us grants to support AlphaMed Press on the Web.

We do not release any information about your use of our site, including your e-mail address, to any third party. We do not rent or sell your e-mail address to any third party.

How to Stop Receiving Information from Us

You may choose at any time to stop receiving offer information from us about content or services. To stop receiving information, please contact:

Editorial Office
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318 Blackwell St., Suite 260
Durham, NC 27701-2884 USA
Telephone: 919-680-0011

Under normal conditions, you can expect your request to take 48-72 hours to be processed.

About the Use of Cookies

Cookies are small files that are created to store information on your computer. AlphaMed Press does not use cookies to track what other sites you have visited or to look at or track any personal or confidential information about you. Cookies are a required feature to support the personalization, registration, and sign-in features within AlphaMed Press Web sites. You may use our site without cookies if you choose not to register, sign in, or use personalization features.

Surveys

We may conduct occasional online surveys. These surveys are entirely voluntary, and you may easily decline to participate.

Policy Modification

We may change this Privacy Policy from time to time. If you have any questions, comments, or concerns about our Privacy Policy, you may contact the Editorial Office at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Last updated: June 18, 2008